Delegation: The Art and Science of Effectively Letting Go
Virtual Classroom Course
This instructor-led delegation skills course builds on
Six Core Principles: What Every Manager Should Know
and introduces the process and value of delegation. It is typically the third segment of a six-session program called
The Right Combination: Mix-and-Match Management Training Program
At this session’s conclusion, participants should be able to:
Define delegation and delegation levels.
Explain how their values are directly tied to what they delegate.
Describe good reasons not to delegate.
Discuss barriers to delegation.
Avoid delegation mistakes.
Determine their delegation quotient (DQ).
Avoid reverse delegation.
Use delegation to engage and develop people.
Why Delegate: The Payoffs
DQ and Values: Attitudes Toward Delegation
Task Identification: What to Delegate and at What Level
The Facts: Information to Communicate During Delegation
The Framework: Conversation Planning
Troubleshooting: Pitfall Avoidance
The Core and Delegation: How They Tie Together
By the conclusion of this session, participants should understand what to delegate, how to delegate, and how the core principles discussed in session one relate to delegation.
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